FeesFees

Summary Box- The information contained
in this table summarises key product features
and is not intended to replace any terms and
conditions.

On Application

Prepaid card purchase

£10.00, includes Prepaid Card and PIN.
FREE internet registration

Limits

£10.00, Minimum initial load.
£5,000, Maximum Card balance.

Ongoing Charges

Service fees

£2.00, Monthly management charge.
£0.10, per message for confirmation of ATM withdrawals and purchases.
£15.00, per CHAPS (same day) transfer request from account.
FREE, per BACS (bank transfer) request from account.

Transaction fees

£0.25, per purchase in the UK.
£1.00 plus 2% of the transaction value, per International purchase.

Cash withdrawal fees

£0.75, per UK ATM withdrawal.
£2.00 plus 2% of the transaction value, per International ATM withdrawal.

Balance enquiries

FREE online.
£0.10, per enquiry by SMS.

Top-up fees

£1.50, per load other than Payroll
£1.50 per cash load via PayPoint

Replacement fees

£5.00, lost/stolen replacement card.
FREE PIN replacement.

Customer Service

£1.00 per minute to Customer Service line (0906 200 6441).  This is a premium rate number. You can also contact customer service for FREE via our website.

Closure

Cancellation or redemption

£2.00, refund fee.  You must have more than £5.00 remaining to request the remaining balance.

Expiry

Prepaid Card is valid for 36 months.